At ICSDC Consultants Pvt. Ltd. (“ICSDC”), we aim to ensure customer satisfaction with every service we provide. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
To be eligible for a refund, please ensure that:
– Your request is made within [number of days] days of your purchase. – The service you are requesting a refund for is covered by our refund policy. – Your reason for the refund request falls within the acceptable criteria outlined in our policy.
Refund Process
To request a refund, please contact our customer support team at [support email or phone number]. You will be required to provide details about your purchase and the reason for your refund request.
Refund Criteria
Refunds may be issued under the following circumstances:
– If the service purchased is found to be defective or not as described. – If the service is canceled within the specified cancellation period. – If there has been an error in the billing process resulting in overcharge.
**Non-Refundable Items**
Some services may not be eligible for refunds. These include but are not limited to:
– Services that have already been rendered or consumed. – Customized or personalized services. – Services provided on a subscription basis.
Contact Us
If you have any questions about our refund policy, please contact us: