Remotely connect to your client PCs and provide instant assistance
A secure, web-based screen sharing and remote control solution designed for today’s flexible support teams. Securely connect to remote computers, take control of their mouse, access files and applications, and troubleshoot problems — right when your employees and customers need help the most, anywhere, at any time.
No third-party servers. Keep control of your connections!
A single Windows PC or server, hosted at the office or in the cloud, becomes the relay server and web interface for agents and end-users.
Once the relay server is installed, the entire remote support system is web based.
A simple browser plug-in is all that is required to get started.
Configuration is straightforward, with internal and external network configuration options.
Just log in as the Admin, set up your support team accounts, and you’re ready to start connecting to clients!
Connections are secured with SSL/TLS encryption, keeping the entire process safe for everyone involved.
Support agents generate a connection link for their client via the admin portal.
Once the user clicks, the connection is established.
ICSDC Consultants is proud about what our customers say and believe about us!
We Try Everyday to be Better & be Supportive to all our Customers.
Deepak Bhadouria, Bsoft IndiaCEO
I have received 99.95% uptime on my dedicated Servers and have been satisfied with the support services received from ICSDC. They have been cost effective and the gold processors are best in performance.
Sandeep Gupta, Richa Holdings LimitedCEO
Have hosted Tally on Cloud with ICSDC and have been very satisfied with the level of customization and security they have applied to every user. I rest assured about the safety of my data which has been my primary concern
Arup Dey, Zenais Consultancy ServicesCEO
Best Tally on Cloud Service Provider we have come across, we host a lot of cloud servers with them and are very satisfied with the support services and security implementations over our servers.
Dilip, DBS Tech SolutionsPartner/Director
hosted a dedicated server with ICSDC and have been satisfied with the performance of the machine. we have received 100% uptime in past 2 years with ICS Dedicated Hosting.
Abhinav Bhutada, Abhinav It SolutionsCEO
we use cloud servers from ICSDC and we provide ERP Services to various customers over their platform. They have provided us 100% uptime in past 2 years
Satyam Swarup, Cevious TechnologiesBusiness Head
A reliable company to host cloud servers and have good expertise and command over remote access tools.
See what our customers have to say
"ICS is incredibly effective, easy to deploy and manage, and fits our budget perfectly. It was really a no-brainer for me, and has served us well so far, especially during the Covid crisis when the majority of our (minimally computer proficient) staff are working from home now."
IT COORDINATE AT VISTABILITY
"The ICS RDP application has enabled us to create a whole new SaaS division for our customers running on 10 servers with over 550+ simultaneous log ins. The software has been rock solid for the past two years. Technical support is superb, making ICS the total RDP solution at an extremely affordable price!"
PRESIDENT OF SPA/SALON MANAGER ONLINE
"At Shortcuts, we are true believers in ICS ’ added value. We have been using the software for 6 years now and we are extremely satisfied. Apart from being a great product, we love the after sales service and support. We have over 1000 clients using the feature."
Instead of using a third party server as a relay to connect the agent and the client, ICS Remote Support includes its own relay (broker). Once it is installed on your local network or hosted, the agent can connect to it and access the integrated Support Web Portal. From there, they can trigger several screen-sharing with remote clients.